ck44co — Safe Gaming

Play Responsibly,
Stay Protected

ck44co believes gaming is for enjoyment — not stress. Our responsible gaming tools and policies help keep you safe and informed at all times.

21+

Age Limit

For those aged 21 and above only

Age Verification and Minor Protection

To open an account and play any game at ck44co, you must be at least 21 years old. We follow an age verification process at the time of registration and during financial transactions. Protecting minors is our highest priority.

If a minor in your household uses your device, please use parental control software and keep your account password secure. Keeping children and teenagers away from online gambling is a responsibility we all share.

Our Responsible Gaming Tools

ck44co provides several effective tools to keep your gaming experience safe and controlled.

Deposit Limit

Set the maximum amount you can deposit per day, per week, or per month. Once a limit is set it takes effect immediately, and increasing it requires processing time — which protects you from decisions made in the heat of the moment.

Session Time Limit

Set a limit so your session ends automatically after a certain amount of time. Playing for long periods can lead to fatigue and poor decisions. Use time limits to keep every session healthy and enjoyable.

Temporary Break (Time-Out)

Want to take a break from gaming for a few days? Set a temporary break from 24 hours up to 30 days. During this time your account will be locked and no transactions can be made. It is not possible to reactivate your account before the break ends.

Self-Exclusion

If your gaming problem is serious, exclude yourself completely for a set period. Once self-exclusion is activated your account will be closed. This option is available from a minimum of six months up to permanently. Contact our live chat for support.

Bet History and Reports

View a detailed log of all your gaming activity — when you played, how much time you spent, and how much you deposited and withdrew. These transparent reports help you stay aware of your own habits.

24/7 Support

Our Bengali-language live chat support is available around the clock for any responsible gaming questions or concerns — from setting deposit limits to activating self-exclusion, we are here for you.

Warning Signs of Problem Gaming

Responsible gaming means more than managing your budget — it also means staying aware of your mental and financial wellbeing. If you notice any of the signs below, you should seek help right away.

Remember: Gaming is for entertainment, not as a source of income. Trying to recover losses is the first sign of a problem.

  • Feeling a strong urge to keep playing or deposit more even after going over your budget.
  • Repeatedly betting to recover lost money — "chasing losses" — which typically leads to even bigger losses.
  • Spending more time on gaming by taking time away from family, friends, or work.
  • Hiding the truth or lying to loved ones about your gaming activity or how much you are spending.
  • Trying to stop or cut back on gaming but failing repeatedly.
  • Having difficulty covering bills, food, or other essential expenses because of gaming.
  • Feeling restless, irritable, or anxious when not playing.

A Step-by-Step Guide to Setting Limits

01

Log In to Your Account

Log in to your ck44co account and go to the "Account Settings" section. Look for the "Responsible Gaming" or "Safety Settings" option there.

02

Choose the Type of Limit

Choose whichever you need — a deposit limit, time limit, or session limit. It is possible to have multiple types of limits active at the same time.

03

Set the Amount and Duration

Set your limit based on your actual financial situation. Deposit limits take effect immediately; requests to increase a limit are subject to a cooling-off period.

04

Confirm via Live Chat

If you run into any issues, our 24/7 Bengali-language live chat support team will help you set limits and activate self-exclusion.

Core Principles of Responsible Gaming

ck44co believes that following certain core principles is essential for a healthy gaming experience. By keeping the guidelines below in mind, you can ensure every experience is enjoyable and safe:

  • Only bet money that you can afford to lose without it affecting your daily life.
  • Set a fixed budget and time limit before you start gaming, and stick to them.
  • Never think of gaming as an alternative source of income or a solution to financial problems.
  • Never play while drinking or under stress — your ability to make good decisions is reduced at those times.
  • Take regular breaks and take part in other hobbies and social activities outside of gaming.
  • Remember — the outcome of every game is completely random and previous results have no effect on the next one.

Self-Exclusion: Keep Yourself Protected

When gaming becomes a problem, the bravest step you can take is to ask for help. Self-exclusion gives you the chance for a fresh start.

Short-Term

Close your account for 6 months to 1 year. During this time no betting or depositing will be possible.

Long-Term

It is possible to keep your account inactive for 1 to 5 years or longer. There is an opportunity to reassess once the period ends.

Permanent Exclusion

You can permanently close your account if you wish. In this case, re-registration will not be possible in the future.

To activate self-exclusion: Contact our 24/7 live chat or email [email protected] — our support team will help you complete the entire process in Bengali.

Frequently Asked Questions about Responsible Gaming

Answers to questions you may have about our responsible gaming policy.

Log in to your account and go to the "Responsible Gaming" section under "Account Settings". There you will find options to set a daily, weekly, or monthly deposit limit. Lowering a limit takes effect immediately; increasing a limit requires waiting a specified cooling-off period. Contact our live chat for help.

Yes. Any balance remaining in your account before self-exclusion is activated will be processed for withdrawal. The usual withdrawal time is 10–45 minutes and the minimum withdrawal amount is ৳800. Contact our support team for details.

Time-Out is a short-term break — typically from 24 hours up to 30 days — after which your account is reactivated automatically. Self-exclusion is a long-term or permanent block, active from 6 months up to permanently, and cannot be cancelled before the period ends.

Start by talking with them openly — with empathy, not judgment. Then contact our support team; we can assist with account reviews upon third-party requests. Speaking with a professional counsellor may also be helpful.

No. Only individuals aged 21 or older may open an account and play at ck44co. Age verification is carried out during registration and financial transactions. Any attempt by a minor to open an account is cancelled immediately.

Log in to your account and go to the "Transaction History" or "Gaming History" section. There you can see full details of all bets, deposits, and withdrawals by date. If you have trouble understanding any information, contact our live chat.

Play Safe, Stay Happy

Keep your gaming experience at ck44co responsible and enjoyable at all times.
If you have a problem, let us know right away — we are always here for you.